Testimonials
What our customers have to say
An Unforgettable time in NZ
I made my dream of vacationing in New Zealand come true from January to March 2024 (11 weeks). The country, the people, the culture and the food are unique. I made the trip in a GEM Motorhome from Pacific Horizon. As soon as I arrived in Christchurch it became clear that this decision was more than the right one. A warm welcome and an excellent introduction to my motorhome.
Together with the GEM I covered more than 11,000km on both islands. It is also clear that one or two unforeseeable events can occur during this long period of time. Which also happened to me and the vehicle that I named “Paula”. But thanks to the entire Pacific Horizon team, every difficulty that appeared was solved confidently and very quickly. Maryann and her entire team took the work off my shoulders, so I was able to enjoy my vacation in New Zealand without any worries, stress or hassle. I would like to thank you for an unforgettable time in NZ and the warm welcome in your Pacific Horizon Family.
It should be mentioned that at Pacific Horizon you are not just a customer, they are fully committed to ensuring that you can experience and enjoy this country!
Klaus Winstel - GERMANY
Every Day Of My Holiday Was An Adventure
I spent 4 weeks touring stunning New Zealand in my campervan from Pacific Horizon. As a solo traveller I needed a camper that I was confident to drive, park and maintain. This camper ticked all those boxes! Set up was quick and easy and the bed was super comfy.
I loved that I could free camp if I wanted and pull up for short breaks in stunning locations. Most importantly I was supported by the amazing team of Debs, Maryann, Jendy and Eddie throughout my trip.
I’m already looking forward to my next holiday in a Pacific Horizon Campervan.
Jenni
Holiday of a lifetime
If you are looking to go on the campervan trip of a lifetime look no further than Pacific Horizon. From the friendly helpful staff (Maryann, Debs, etc) through to the easy to drive, comfortable vans we couldn’t fault our experience. We picked up our luxurious vehicles in Christchurch (we were two couples) and tiki-toured around the South Island for three weeks. During the entire time we freedom camped, not once needing to stay in any camps to top up the battery. I had worried about driving the van as I normally drive a small Suzuki Swift but the Merc was excellent and easy to manoeuvre, and great to park anywhere. It was effortless. We had such a wonderful holiday all thanks to the team at Pacific Horizon.
Mark, Sarah, Jane and Robyn
We Could Not Have Been Happier With This Motorhome And The Service We Received.
We have used Pacific Horizons twice now for holidays in the South Island. Both holidays were for about 2 weeks in the SAM 6 birth which was perfect for our family including 3 children. The team and Pacific Horizon go above and beyond to make the experience a memorable one. The SAM motorhome managed all the roads amazingly and it is a nice spacious motorhome well laid out with large windows throughout and great storage space. Thanks again - we'll be sure to recommend you to our friends!
Deb
We would definitely rent again from pacific horizon
The Pacific Horizon motor home that we hired (2+1) was perfect for our two-person, two-week North Island tour. The van performed very well with only very minor issues and its size allowed us stress-free navigation of NZ’s roads while in good comfort. The staff was very friendly and responsive to our requests and pick-up and drop-off went very smoothly. We would definitely rent again from Pacific Horizon.
Giorgio Carta
Thanks so much to the great team of Pacific Horizon for making our North Island trip so enjoyable & unforgettable. Great pick-up service and introduction from Debs, friendly & bubbly.
Our ‘Merc’ was superb, stocked with everything we needed and some extras like towels and cuddly blankets to keep us warm. We absolutely enjoyed driving Merc, comfortable & great power.
Maryanne, thank you for all the fantastic service we received and every lunchtime we were thinking of you enjoying those delicious Farrah’s wraps.
We’ll see you again.
Lexi & Rod Kirk
Hi Maryann, Great trip with a great campervan provided by great customer service ... btw ... did I mention GREAT. The trip did revolve around the campervan and the ultimate compliment is in the quality of the vehicle and the service that goes behind it. Very happy to recommend Pacific Horizon for their attention to detail that provided the foundation for my trip. Thanks
Tony Henderson-Newport
New Zealand, July 2020
Decided to take a "post-lockdown" break and booked a campervan with Pacific Horizon out of Plimmerton. From the first conversation with Maryann, to dropping the van back at the end of the trip, the experience was excellent. Friendly, prompt, accurate communication, a thorough introduction and "walk-through" of the immaculately presented and superbly equipped van before setting off. The van itself was as easy as a car to drive and was comfortable to stay in. The only problem now is to decide where to go with the next Pacific Horizon van! Thanks to Maryann, Debs and the team. Regards,
Ian G
New Zealand June 2020
We wanted to thank you as a family for the wonderful time we had in New Zealand with Pacific Horizon. The vacation began when we were picked up by your employee Ed from our Auckland hotel. Ed's cheerful and friendly manner made us forget about the jet lag. Ed was also very helpful on-site back in your office, remounting a holder for the grille on the bed, even though the office was already closed. Furthermore, the mobile home was handed over to us very cleanly. We also found it very fair with the flexible return of the vehicle during lockdown and the special price you offered us. We would be very happy to recommend you, and hope that we can book with you again. Until then, we hope you and your great team will stay healthy. Kind regards
Alex & Ramona Horstmann and family
Germany March / April 2020
Everything about our experience with Pacific Horizon was fantastic.
From before we came, where your website and the email support we received made planning the trip easy, to the great service when we arrived. Everyone we met, at all three of your depots, or talked to by phone or email was really responsive, friendly & helpful. It was great dealing with you all. The camper itself was great. Powerful enough to get us up the hills but manoeuvrable enough for the twists and turns! It was well equipped and super clean. We loved every minute of it.
Julia Willoughby
UK January/February 2020
Hiring our campervan from Pacific Horizon in Christchurch was a great experience from start to finish. The booking process was easy & efficient - I liked that the extra costs, like the road user charge, was included in the quoted price and that there were no hidden costs. We thought we got good value for money. Michelle picked us up bang on time from our motel, and did a great job of explaining the workings of the van. The instruction book in the campervan was very useful and well thought out. When we had a query our phone calls were promptly answered and friendly, helpful advice was given. The drop-off process was also easy and Michelle drove us to the Airport. Fabulous! We has a 2+1 Mercedes Sprinter (5.9m) which suited all our needs. There were two of us, and we slept in the two single beds, which we kept made up as singles all the time (accessing the vehicle from the front or the rear). This meant we had lots of sitting/lying space set up and didn't have to make beds at night time. The kitchen was well kitted out, I particularly liked that the cookware was good stainless steel. The bathroom was compact but worked - it was very handy having our own toilet wherever we went.
Keith & Kay Finlayson
Australia August 2019
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